Lead Interaction Designer - DBT - G7
Government Digital & Data -
The Department for Business and Trade (DBT) has a clear mission - to grow the economy. Our role is to help businesses invest, grow and export to create jobs and opportunities right across the country. We do this in three ways.
Firstly, we help to build a strong, competitive business environment, where consumers are protected and companies rewarded for treating their employees properly.
Secondly, we open international markets and ensure resilient supply chains. This can be through Free Trade Agreements, trade facilitation and multilateral agreements.
Finally, we work in partnership with businesses every day, providing advance, finance and deal-making support to those looking to start up, invest, export and grow.
The Department for Business and Trade (DBT) has a clear mission - to grow the economy. Our role is to help businesses invest, grow and export to create jobs and opportunities right across the country. We do this in three ways.
Firstly, we help to build a strong, competitive business environment, where consumers are protected and companies rewarded for treating their employees properly.
Secondly, we open international markets and ensure resilient supply chains. This can be through Free Trade Agreements, trade facilitation and multilateral agreements.
Finally, we work in partnership with businesses every day, providing advance, finance and deal-making support to those looking to start up, invest, export and grow.
The Digital, Data and Technology (DDaT) directorate develops and operates tools and services to support us in this mission. The team have been nominated three times in a row for ‘Best Public Sector Employer’ at the Women in Tech awards!
Job description
As a Lead Interaction Designer at DBT you will work out the best way to let users interact with services in terms of both overall flow and at the level of individual design elements. You will work in a multidisciplinary team, alongside user researchers, content designers, product managers and technology experts. As a team, you will develop innovative approaches for digital products that are part of integrated services across DBT.
To be effective in this position, you will need to understand the needs of users and stakeholders and be able to communicate this in an engaging way, whether this is by creating prototypes to test an idea and inspire the team and stakeholders or creating design patterns that can be used across our services to ensure consistency and scalability. Main responsibilitiesYou will be:
- Develop user-centred design patterns and services based on user needs.
- Create and iterate prototypes to test and communicate ideas effectively.
- Collaborate with user researchers and front-end developers to bring concepts to life.
- Explain design decisions to both technical and non-technical audiences, influenced by user research.
- Embrace constructive feedback and provide valuable reviews of others' work.
- Ensure design consistency within the team and across GOV.UK.
- Integrate accessibility and usability from the start, adhering to web standards and GDS/GOV.UK principles and advocating for inclusive design, ensuring accessibility for all users, including those with non-digital needs.
- Consistently advocate for user centred design across an organisation and promote across government organisations to adopt user-centred practices.
Person specification
- Experience in mentoring of designers, the setting and assuring of standards and actively demonstrating best practice in the areas of interface design, accessibility and inclusivity (LEAD)
- Extensive experience in leading the design and implementation of strategy, directing the evaluation of strategies and policies to ensure business requirements are being met.
- Experience in working with agile cross-functional teams to ensure that designs meet user needs whilst balancing business requirements.
- The ability to develop and manage long-term strategic relationships with stakeholders, identifying where new connections need to be made and existing ones nurtured to achieve business outcomes with experience building trust across organisations in the design process.
- Ability to lead on prototyping complex ideas at any fidelity and identifying key outcomes on design journeys to deliver to stakeholders.
- Demonstratable experience in meeting the needs of users across a variety of channels and how these achieve a shared outcome across teams.
It is desirable that you have:
- An understanding of service design and how to consider the wider context of what you are working on and the strategic aims of the organisation
- Experience of designing for data, data visualisation and simplifying complex information to technical and non-technical audiences.
Benefits
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an employer contribution of 28.97%
